Is Mint United legit?
You’re in safe hands!
100% Legit. Mint United was founded on the back of a growing need to support our community, and provide the highest quality products to our customers. Since our launch in June, we have sold thousands of masks, to happy customers around the world!
What makes Mint united eco-friendly?
“Protect our future with MU”
All of our masks are washable, reusable and durable. With good care our masks will last years. We use 100% organic cotton and spandex. Disposable masks are a huge problem that the world is facing, we developed our mask to last. Along with protecting the health of our customers we aim to minimize our impact on the environment while promoting ethical responsibility.
How to clean and maintain the masks?
Keep it clean, with ease!
We recommend either hand washing or low-medium heat machine washing (in a washable bag for increased protection) with normal detergent. For best results we also recommend air drying. Using a tumble dryer can result in shrinkage. We have also had great results from customers who choose to iron or steam their masks!
How long will it take to receive my order?
We are making face masks as quickly as we can and adding new styles and options to our range constantly.
Currently the processing time takes approx 5-7 business days*.
*Due to current high demand, some orders may experience slight delays.
But rest assured, our team are working to have every order delivered ASAP.
If you have any issues please email firstname.lastname@example.org with your order number from the email address you purchased with. Our team will reply with an update within 12 hours.
What is the cost of delivery?
Delivery is $6 per order. Free shipping on all orders over $40 within the US.
I received a damaged item, what should I do?
Ohh no! We are sorry. Sometimes with large production, some things slip through our QC team. If you have any damaged, and unused masks please email email@example.com with your order number, photos of the issues from the email address you purchased with within 14 days of purchase and our team will reply with an update within 12 hours.
Mint United return Policy
Protection of our staff and customers is our number one priority.
In order to protect our employees and our customers from any additional risk, we have a 100% no refund policy on all products in our store due to the nature of the products and the current Covid-19 issues.
This means that after the 24 cancelation period - we cannot offer refunds or returns on any items unless it is deemed to be damaged or faulty.
We are sorry for any inconvenience this may cause, but we cannot let any risk affect the safely and wellbeing of our team and customers.
Please review the current prevention recommendations below from the CDC for more information and understanding on how this affects our own policies.